http://go.fahw.com/dispatch/

Use Dispatch to Work with First American

Dispatch is a simple, effective solution for field service businesses. From your office computer to a smartphone in the field, Dispatch streamlines communication between you, First American, your technicians, and homeowners.

To help you deliver excellent customer service, we’re providing Dispatch’s platform for free ($99/mo. value).

Integrate retail and home warranty work in one place

Use for free as a First American contractor
($99/mo. value)

Easily report on work performance, customer ratings, and more

Improve time to schedule and complete jobs

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Contact your Contractor Relations Team today to sign up.

With Dispatch you can:

You can use Dispatch to perform many tasks that you now perform in the Contractor Portal, including receiving and accepting work orders and scheduling appointments.

Terms and conditions ◦ Privacy policy

Switching to Dispatch has been a breath of fresh air. We get positive feedback all the time about the email notifications, text messages when the tech is en route, and having the ability to track the service technician's location.

Matt, Owner
Master Tech Service Corp

We use Dispatch religiously and love the Inbox feature. It makes it easier for homeowners to message us back. It is fast, easy, and helps reduce customers saying "I haven't heard back from the tech."

Jeff, Owner
Jeff Baker LLC Plumbing

Since switching to Dispatch the benefits have been amazing. Dispatch has increased our productivity and efficiency instantly. We have seen our survey return rate raise from under 5% to over 20%, and our quality score raise to well over 4.3.

Mike, Owner
Total Air Care, Inc.

*Please read your contract for specific coverage and limitations. In some instances, Homeowner and First American may agree to payment of cash in lieu of repair or replacement. Payment will be made based on First American's negotiated rates with its suppliers, which may be less than retail.